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2. Relationships without empathy can lead to
3. We tend to empathise:
4. Active listening means that
5. When you plan like to meet people and understand their situations or problems/opportunities, you would go with
6. When you listen to people, you should quietly listen and observe their body language – True or False
7. While you go for an interview:
Of the two which is the better way? 1 or 2
8. Why do we need to empathise
9. How do we define stakeholders: (tick all that you feel applies)
10. The ideal solution can never be achieved as
11. The Empathy Map consists of
12. When you cannot really feel the same way as the other person you cannot empathise – True or False
13. Though Empathy is important the ultimate solution you feel difficulty in defining the problematic situation or opportunity because
14. Empathy is the 2nd stage for Design Thinking – True or False
15. Match the following:
1 , 2 , 3 corresponds to